My recipient has an issue with their gift

When a recipient has an issue with a gift, the fastest way to get them help is to have them email support@giftly.com briefly outlining the problem and include either their Gift ID or the email/phone number they received the gift to. Our support team works 7 days/week, 365 days/year to diligently and effectively address any issues a recipient may experience. You can also contact your account manager.

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