How-to videos How-to videos

Create an order

Create, save and use a template

Pull an order report

Can I offer Giftly gift to my business?

I want to send physical gift cards.

When do Giftly's expire?

Does Giftly Corporate work internationally?

Ordering Ordering

A recipient says they did not receive their gift email. How do I check that it was sent to the correct email address and/or resend?

Checking the status of an individual gift

What are my payment options?

How do I check the status of my order?

Why can't I choose USPS delivery?

How can I upload custom card art?

How do I pull a report of my past orders?

How do I pull my consumer orders?

How do I process orders over $20,000?

What is a thank you note?

Payment and Billing Payment and Billing

What is the cancellation window?

Why can't I add or change billing options?

What are the fees?

How do I pay by invoice?

Can I suggest a specific merchant in my gift?

Recipients Recipients

My recipient has an issue with their gift

Are my recipients' funds available for spending immediately after purchase?

What does a recipient’s gift look like?

What are the redemption options?

Account Management Account Management

Manage team members

Does Giftly Corporate work internationally?

Yes! Redemption options available for non-US recipients include a transfer to a Paypal account or a virtual Visa gift card for gifts $500 and under.

Related Topics

Can I offer Giftly gift to my business?

Currently, Giftly does not support closed-loop gift cards. For businesses interested in using Giftly as your gift card option ...

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