How-to videos How-to videos

Create an order

Create, save and use a template

Pull an order report

Can I offer Giftly gift to my business?

I want to send physical gift cards.

When do Giftly's expire?

Does Giftly Corporate work internationally?

Ordering Ordering

A recipient says they did not receive their gift email. How do I check that it was sent to the correct email address and/or resend?

Checking the status of an individual gift

What are my payment options?

How do I check the status of my order?

Why can't I choose USPS delivery?

How can I upload custom card art?

How do I pull a report of my past orders?

How do I pull my consumer orders?

How do I process orders over $20,000?

What is a thank you note?

Payment and Billing Payment and Billing

What is the cancellation window?

Why can't I add or change billing options?

What are the fees?

How do I pay by invoice?

Can I suggest a specific merchant in my gift?

Recipients Recipients

My recipient has an issue with their gift

Are my recipients' funds available for spending immediately after purchase?

What does a recipient’s gift look like?

What are the redemption options?

Account Management Account Management

Manage team members

How can I upload custom card art?

Please write to us at corporate-support@giftly.com with attachments of the card designs you want. Greeting cards must be 1350x1800 in size and Gift Cards should be 1280x800.

Related Topics

Checking the status of an individual gift

To review the status of gifts within an order, you can navigate to the ORDERS tab ...

How do I pull a report of my past orders?

In your ORDERS tab, check the boxes of the orders you would like to see ...

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