Please reach out if there's an unrecognized charge from “Giftly Gift Cards” on your statement. We will work with you to locate information about the purchase and reverse the charge, as needed.
For other support inquiries, or to modify, resend, or cancel a gift, please visit our Support Center where you can access an array of self-service tools and our FAQ.
When you contact us about an unrecognized charge, please include the last 4 digits of the card number, the amount, and date of the transaction.
Email us: billing@giftly.com
Leave us a voicemail: 800-566-9669
For other questions, and to modify, resend, or cancel a gift that you've purchased or received, please visit our Support Center where you can access an array of self-service tools and our FAQ.
How It Works
Give a gift card via email, text¹, print out, or a high-quality greeting card in the mail.
The recipient chooses the most convenient way to receive the gift: as a gift card in the mail or as a credit to their bank account or PayPal account.
You suggested something you think they'd like, they share with you how they spent the money.