Disputes
Please reach out if there's an unrecognized charge from “Giftly Gift Cards” on your statement. We will work with you to locate information about the purchase and reverse the charge, as needed.
For other support inquiries, or to modify, resend, or cancel a gift, please visit our Support Center where you can access an array of self-service tools and our FAQ.
When you contact us about an unrecognized charge, please include the last 4 digits of the card number, the amount, and date of the transaction.
Email us: billing@giftly.com
Leave us a voicemail: 800-566-9669
For other questions, and to modify, resend, or cancel a gift that you've purchased or received, please visit our Support Center where you can access an array of self-service tools and our FAQ.
