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Cadillac of Thousand Oaks

Yelp Rating - 3.9 stars(269)Yelp logo
(805) 267-3200
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CategoriesAuto Repair, Car Dealers
Location3601 Auto Mall Dr, Thousand Oaks, CA
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Gift Tips

  • Explore the Cadillac lineup with help from a sales associate who can walk through trims, features, and technology in detail, especially for shoppers comparing luxury SUVs and sedans.
  • If service is the main reason for the visit, ask about online scheduling and bring any recent warning lights or warranty concerns so the team can assess them efficiently.
  • For buyers interested in a smooth transaction, it can help to ask for financing guidance early in the visit so paperwork and payment options are clear before the final steps.
  • Shoppers considering an electric Cadillac may want to take extra time with the vehicle walk-through, since the staff is known for explaining driving range, charging, and in-car features carefully.
  • When trading in a current vehicle, bring the title, registration, and key sets to make the process quicker and keep the visit moving at a steady pace.

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Learn more about Cadillac of Thousand Oaks
Year Established1995
Hours
Monday-Saturday: 9AM-8PMSunday: 10AM-7PM
Cadillac of Thousand Oaks photoCadillac of Thousand Oaks photo
Cadillac of Thousand Oaks map location

Cadillac of Thousand Oaks in Thousand Oaks, CA is a full-service Cadillac dealership that serves local drivers with both vehicle sales and maintenance support. Located in the Thousand Oaks Auto Mall, it is part of the Silver Star group of dealerships and presents itself as a place that values professionalism, respect, and follow-through. For shoppers looking for a new Cadillac, the dealership offers a setting where product knowledge and personalized attention matter. The team is often described as attentive and helpful, with staff members taking time to explain vehicle features, discuss options, and guide customers through each step of the process. That kind of support can make a difference for drivers who want a premium vehicle without a stressful experience.

Cadillac of Thousand Oaks also stands out for its service department. Drivers have turned to the dealership for routine maintenance, warranty work, and unexpected repairs, and the service experience is shaped by clear communication and practical problem-solving. That can be especially valuable for busy households, travelers passing through the area, or owners who prefer to keep their Cadillac in the hands of brand-focused professionals. The dealership’s approach is straightforward and customer-centered, with an emphasis on making appointments manageable and repairs easier to navigate.

The overall atmosphere reflects a dealership that aims to combine luxury with approachability. Buyers interested in models such as the XT5, XT6, Escalade, or newer electric Cadillac options can expect a team that is willing to explain details without rushing the process. Financing support is part of the experience as well, helping customers move from test drive to paperwork with less friction.

As a local option in Thousand Oaks, Cadillac of Thousand Oaks appeals to drivers who want a polished dealership experience backed by a strong service department. It is a practical choice for those who value brand expertise, consistent communication, and a team that tries to make each visit feel organized and respectful.


Customer Reviews
Bret R.
Yelp Rating - 5.0 stars06/02/2026
I found an internet sales posting for a 2020 Cadillac XT6. I connected with Carlos over the internet, he was very helpul and set up an appointment to check... read review
Rena H.
Yelp Rating - 1.0 stars07/09/2026
If you have an EV that needs any type of servicing, do not go to Cadillac of Thousand Oaks. With all the new owners, I don't know who owns them now but they... read review
Martin S.
Yelp Rating - 1.0 stars07/30/2026
If I could leave 1 star I would. This is by far the worst service department ever. Jack Holloway has the biggest attitude and very unprofessional. I will... read review

Great Alternatives

Buy a Gift & Greeting Card for Preferred Auto Centre: Preferred Auto Centre in Thousand Oaks is a trusted and reliable automotive service center dedicated to providing exceptional car care and customer satisfaction.

Updated: July 02, 2026

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